Cookies are small text files that websites store on your device, such as your computer or smartphone, when you visit a site. These files hold information about your browsing activity and preferences. Cookies enable websites to remember actions and information for a specified period, so you do not have to re-enter details repeatedly and so the site can provide you with more relevant information and services.
At Sydenham Hill Florist, we use cookies to improve our customers' online shopping experience. When you order Sydenham Hill Florist flowers or gifts online, cookies help us remember your shopping cart, recognise your device, and provide personalised features to make your visit smoother and more enjoyable. Cookies also help us better understand how you use our website, allowing us to make ongoing improvements and offer you the best possible service.
We use different categories of cookies for various purposes. These include:
Essential cookies are required for the basic operation of the website. They enable core functions such as page navigation, secure areas of the website, and order processing. Without these cookies, services like shopping baskets and secure account logins cannot function properly. These cookies are always enabled because they are fundamental to the shopping process at Sydenham Hill Florist.
Analytics cookies collect information about how visitors interact with our website. For example, they help us understand which pages are visited most often and if customers encounter errors. These insights allow us to enhance our website’s performance and provide a better experience to our customers. Information collected through analytics cookies is aggregated and anonymous, meaning it does not directly identify any individual visitor.
Marketing cookies track your visits to our website and may share information with advertising partners to present you with more relevant offers or adverts elsewhere online. These cookies help us provide tailored promotions based on your interests and measure the effectiveness of our marketing campaigns. Accepting marketing cookies allows us to personalise your experience and inform you about special offers at Sydenham Hill Florist that may interest you.
You have control over which cookies you accept. Most web browsers automatically accept cookies, but you can adjust your browser settings to block or delete cookies if you prefer. Please note that disabling essential cookies may affect the functionality of our website and limit your ability to place orders online.
For analytics and marketing cookies, you will often be able to set your preferences when you first visit our website via a cookie consent banner or preferences centre. There you can choose which categories of cookies you allow. You can update your choices at any time by revisiting the cookie settings available on our site. Additionally, your browser's help function or settings menu will provide guidance on managing or disabling cookies if you wish to do so independently.
Cookies play an essential role in ensuring your shopping experience with Sydenham Hill Florist is safe, simple, and enjoyable. We are committed to being clear about how and why we use cookies, so you can shop with confidence. If you have further questions about our cookie policy, please check our help section for answers on how we protect your privacy and keep your online experience smooth.
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